Q. How long will my carpets take to dry?
A. There are many factors to consider, the amount of soiling in the carpet,
the length of the pile, the weather, the temperture in the property. Part of a professional carpet cleaners skill is to clean
the carpets as thoroughly as possible and leave the carpets as dry as possible. However with the latest equipment and methods
we use they should be dry in 3 to 4 hours.
Q. Will my carpet shrink?
A. Some carpets are prone to shrinkage. We
can spot this at the time of your free survey, and can take measures to prevent this.
Q. I have heard that carpets get dirty quicker
once they have been cleaned?
A. Using the correct cleaning system is important.
Some systems and incorrect application methods may leave residues which accelerates re-soiling and defeats the whole purpose
of cleaning. This is not the case with the systems and products that we of course use.
Q. Will i have to clear all the furniture out
of the room?
A. No. Whilst we appreciate the removal of
small objects and breakables, we have a system in place of working with larger pieces of furniture. This will cause less
inconvenience to yourself.
Q. How long will it take to clean my carpets?
A. At the time of your free survey, we can give you an accurate time scale.
Again with the latest equipment we use, we will complete the work as efficiantly as possible without compromising the quality
of our cleaning, so your property will return to normal as soon as possible.
Q. Will hot water extraction ( steam cleaning) damage my carpet?
A. No! Hot water extraction is the method preferred by Shaw Industries
and many other major carpet manufacturers. It is considered by many to be the best method of removing embedded soil and other
contaminants.
Q. What days of the week do you work?
A. We can arrange to do the work at
a time convenient to our customer which could be day or night / seven days a week.